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HALLMARK INVESTMENTS IMPORTANT DISCLOSURE INFORMATION BUSINESS CONTINUITY PLAN Hallmark Investments has a Business Continuity Plan in place to respond to events that significantly disrupt our business such as trading, deposits, withdrawals, any market sensitive items, and ensuring that customers have access to their cash and securities. Since timing and impact of disasters and disruptions are unpredictable we will be flexible in responding to actual events as they occur. Types of disasters that could affect the firm, building in which the firm is located, city, or region are:
Our Business Continuity Plan is designed to permit our firm to resume operations as quickly as possible, given the scope and severity of the business disruption. The plan calls for the routing of phone calls, trades, faxes, and mail to an alternate location. Business is intended to be reinstated within a short period of time, allowing customers to access funds, place trades, make deposits, and inquire about their account(s). During this period of time, Hallmark Investments will be in the process of getting an alternate site set up with mission critical systems, data back up and recovery, policies and procedures, and employees in order to resume business within a reasonable time after the business disruption. Hallmark Investments's clearing firm, RBC Daine Rauscher will be notified of any business disruption involving Hallmark Investments and their contact information will be posted on the Hallmark Investments website in the event of a business disruption. RBC Daine Rauscher will be available to customers if needed for trading, deposits, withdrawals, and inquiries. Clients may be kept up to date on the business disruption by accessing the Hallmark Investments website address www.hallmark-invest.com. Modifications to the plan will be updated promptly. For more information you can contact us at: Hallmark Investments |
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